Last updated: 26st November, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Application means the software program provided by the Company downloaded by You on any electronic device, named HWC Nepal.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Salyani Technologies Pvt Ltd, Bharatpur, Chitwan, Nepal.
- Client (referred to as client) refers to National Trust for Nature Conservation (NTNC), Chitwan, Nepal, www.ntncbcc.org.np
- Country refers to: Nepal
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal and Sensitive User Data is any information that relates to an identified or identifiable individual collected from or about a user.
- Service refers to the Application.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal and Sensitive User Data
Types of Data Collected
User Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- First name and last name.
- Phone number.
- Email address
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
This app accepts the access through a Google login service, We may collect Personal data that is already associated with Your Google account, such as Your name, Your email address, Your profile picture.
You may also have the option of sharing additional information with the Company through Your Google account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
- SMS Service Provider
To deliver OTPs, we engage the services of a third-party SMS provider. While we strive to work with reputable providers, we encourage you to review their privacy policies to understand how they handle your information.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
- When you register for, we collect and store your phone number. We use this information to authenticate your identity through a one-time password (OTP) sent to your registered phone number.
- Also, for authorized users, when you perform certain sensitive actions, a unique OTP is sent to your registered phone number via SMS. This OTP is required for authentication purposes, ensuring that only authorized users have access to the account.
- Incident details (for the scope of the app) such as date time, informer’s name, contact number, forest type/area/name, details about the wild animals who caused the conflict etc.
- Information regarding your location (latitude/longitude).
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
Handling Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To manage Your requests: To attend and manage Your requests to Us.
- For this app’s true purposes: We collect all these information on behalf of Client and use them for app’s purposes, such as data analysis, identifying conflicts trends, determining the effectiveness of our predictions and to evaluate and improve our Service and your experience.
We may share Your personal information in the following situations:
- With Client: We share Your personal information with only to and directly to our Client.
- With concerned authorities and officers: Our Client may share or transfer Your personal information in connection with, or during conflict resolution of the incident that took place.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Disclosure of Your Personal Data
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Request Data Deletion
User can not delete their data on their own via the app, but they can request to delete their data by directly contacting the developer team. The user’s data will be completely deleted from the app within 15 days of request sent. Please send your request following this link. For further inquiries, please refer to the Contact Us section below.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: ntncbcc[at]gmail.com
- By visiting this page on our link : Contact Us
